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Mar 06, 2026
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CIC advises Income Tax Dept: Institutionalise taxpayer-friendly grievance redressal
The Central Information Commission (CIC) has advised the Income Tax Department to "institutionalise a taxpayer-friendly mechanism", flagging that taxpayers are often made to run from "pillar to post" while seeking resolution of their grievances.
The observation came in an order passed by Information Commissioner Vinod Kumar Tiwari while disposing of a complaint related to 'discrepancies' in TDS credited to the applicant over several assessment years.
The commission noted that in several such cases, taxpayers are repeatedly forced to pursue authorities to reconcile discrepancies.
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