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News INCOME TAX

  • Jul 14, 2021
  • A month into launch, glitches still mar new I-T portal; department says engaged with developer

    A month after its launch and two weeks after the finance minister reviewed its functioning, technical glitches continue to mar the functioning of the new income tax portal as certain key utilities like e-proceedings and digital signature certificate are not yet functional, say chartered accountants.

    Also, some overseas firms have been facing problems in logging into the portal, they said. Even after two weeks of the meeting and over a month of the portal launch, users still continue to encounter multiple problems like unable to file I-T returns for past years, download intimation notice u/s 143(1) for AY 2019-20 and earlier years, and Form- 3 under ''Vivad se Vishwas Scheme'' is not visible on the portal.

    When contacted, the Income Tax department said it is continuously engaged with the developer Infosys to expedite resolution of issues like log-in and ITR filing on the I-T portal.

    When contacted, the Income Tax department said it is continuously engaged with the developer Infosys to expedite resolution of issues like log-in and ITR filing on the I-T portal.

    The much-touted new income tax portal ''www.incometax.gov.in’ had a bumpy start from the day of its launch on June 7 as it continued to face tech glitches, which prompted Finance Minister Nirmala Sitharaman to call a meeting on June 22 with officials of Infosys which has developed the new website.

    The I-T department said presently, users are reporting some issues related to non-availability of Income Tax Return 3, 5, 6 and 7 and rectification functionality, issues in ITR filing, e-verification or login to the portal in certain cases or technical issues in filing of certain statutory forms.