For a smooth transition of over 80 lakh assessees to the new indirect tax regime being implemented from this July, the Goods and Services Tax Network is setting up a call centre to answer queries.“Since GST is a completely new tax system, and will have a new method and timeline for filing returns, the proposed call centre will answer all technical queries of taxpayers,” said a senior official.The GSTN is already involved in setting up the IT infrastructure for the new indirect tax levy, including a common platform for registration of assessees, filing of returns and payment of taxes.The call centre would be expected to handle queries on all these issues, besides other topics such as audit and scrutiny, refunds, settlement and input tax credit.

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