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Sep 02, 2014
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Do not keep taxpayers waiting: CBDT to I-T dept
The Central Board of Direct Taxes (CBDT), has issued strict instructions to Income Tax department officers asking them not to keep taxpayers waiting in their offices for getting their work done as such action bring great “embarrassment” to the government.The CBDT, the apex policy making body of the I-T department, issued the fresh directives after it recently got a number of complaints from taxpayers and others in this regard.
“It has been brought to the notice of the Board that some of the officers are issuing notices to the taxpayers, witnesses, representatives etc. indicating a standard time of appointment. Thus, many persons called for hearing etc. on a day by an officer are given the same time for appearance.
Source -
http://www.thehindu.com
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