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Jul 30, 2014
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Consumer Protection Act to be amended to ease mediation
Alarmed by the piling up of cases in consumer courts across the country, the department of consumer affairs is mulling a significant change in the Consumer Protection Act-1986 to facilitate mediation and arbitration.According to officials, the department plans to create a structure of arbitration and mediation at the point of grievance (the place where the consumer is located) before the case is finally moved to the court.
Source -
http://www.business-standard.com
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